Asset Management Software

AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is easily installable and works right out of the box.

• Auto-Discovery of all hardware and software inventory and dashboard view gives you a detail of your IT infrastructure in a glance
• Software asset management and license compliance
• Understand your assets with Asset tracking and Total Cost of Ownership
• Remote control lets you troubleshoot issues in/from remote locations
• Purchase Orders helps you generate and keep track of all PO's
• Contracts and license agreements makes sure you never miss an renewal date
• Active Directory and LDAP integration
• CMDB helps you understand the relationships between all your configuration items
• Reports lets you understand your IT infrastructure in detail
• Role based administration and multi-site support

Asset Tracker for Networks will collect the following information about the user workstations in your network:

• Computer serial number and manufacturer information
• Operating system information
• Processor, memory and hard disk drives information
• Installed software
• WinSock information: TCP/IP addresses, host names, etc
• Installed printers
• Video subsystem
• Installed devices
• Network adapters, network shares
• Local user accounts
• Logged on user, operating environment
• BIOS information
• Motherboard information

Asset Tracker inventories not only Windows computers, but also network equipment, such as routers, switches or network printers! After the inventory process will be completed, you will be able to view devices information, build consolidated reports and export device inventory information.

Alloy Discovery allows you to take control over your hardware and software inventory with an array of audit methods and strategies. Now you can effortlessly gather accurate, complete, and in-depth inventory of your entire network using the agentless on-demand audit for Windows domain and workgroups. You can also deploy the new agents for Windows, Linux, and Mac OS to automatically audit your computers on ongoing basis.

Alloy Discovery enables you to:

• Remotely audit Windows, Linux, and Mac OS computers on the internal network at your request;
• Schedule automated audit of networked Windows, Linux or Mac OS computers;
• Identify networked devices (printers, scanners, network routers, hubs, switches, etc) and capture SNMP data;
• Manually audit standalone computers using a flash drive;
• Accurately track the hardware and software information in your organization;
• Analyze the hardware and software inventory data with advanced filtering, grouping and sorting techniques;
• Plan hardware upgrades with a comprehensive list of installed device drivers, PCI slots, hard drives, and memory modules;
• Identify potential security violations with a complete inventory of startup entries, shared folders, and mapped drives;
• Pinpoint software issues using consolidated event logs;
• Perform various network management tasks right from the interface of Alloy Discovery;
• Generate reports and charts from your inventory data;
• Publish interactive drill-down web reports on your Intranet;
• Export inventory data in XML, HTML, CSV, and Excel formats.

Alloy Navigator is an enterprise-level integrated IT infrastructure management suite based on ITIL principles. Alloy Navigator offers a perfect blend of IT Service Support, Asset Management, and Change Management, all consolidated into a single solution focused on streamlining IT service processes and effectively managing the complete IT life cycle.

Main Features:

• Incident and Problem Management
• Service Level Management
• Change Management
• IT Asset Management
• Knowledge Management
• Network Inventory
• Software Licensing Compliance
• Organization and Contact Management
• Customer Self-Service Portal
• Integrated Reporting

Asset Management Suite combines enterprise asset and service management disciplines into a single Web-based architecture, repository, and console helping unite disparate departments and processes. By actively managing the entire asset lifecycle, the suite helps organizations eliminate unnecessary software and hardware costs, proactively manage vendor contracts, and align service resources with ITIL to ensure IT investments are optimized.

Track IT Assets

Easily discover and track comprehensive hardware information, installed software packages, and OS settings for all IT assets throughout their lifecycle.

Act on IT Assets

With all IT assets organized Asset Management Suite allows asset managers to accomplish everyday tasks as well as prepare for future initiatives with a simple right-click menu.

Automate IT Asset Processes

Asset Management Suite includes pre-built workflow templates that automate common tasks and business processes. You can efficiently collect information, process approvals, and provide follow up notifications.

assyst is a leading enterprise IT Service Management (ITSM) software solution that enables better, faster and cheaper delivery and support of IT services. Developed and continually updated to support current ITIL best practices, assyst delivers rich functionality to meet the complex needs of large enterprise organizations. Benefiting from over 20 years of research and development, assyst is one of the most functionally mature ITSM solutions on the market, with a proven track record for delivering measurable results in large organizations across the globe.

Designed to support ITIL best practices in IT Service Management, assyst also provides integrated functionality to support IT Asset Management (ITAM), governance and standardization within a single rapidly deployable application to give exponential benefits to our customers. As a ‘one-box’ solution, assyst delivers value faster than any other enterprise-class ITSM solution.

As one of the most established software products on the market, assyst is an embodiment of over 20 years of focus on the ITSM market. Our experience of customer needs drives the development of a software product that combines an unrivalled depth of functionality with unique simplicity of management. The solution incorporates best-in-class ITSM features to meet the complex IT management demands of large enterprise organizations.

COIGN Enterprise: Unleash the Powerful Performance and superior Business Intelligence of the world's first and only enterprise-level helpdesk and service management software solution developed exclusively for the Oracle® and Apache platform.

• 100% web-based self-service w/intuitive tracking
• Tickets from multiple e-mail accounts w/notification Knowledge Base, FAQs & Content Management
• Real-time integration & data population
• Customizable with no programming
• Asset management with h/w & s/w auto-discovery
• Real-time Data Warehousing for analysis & reporting
• Workflow and virtual security for Internal vs. B2B clients

Today organisations are faced with ever increasing challenges of complexity, compliance and cost when it comes to managing IT. Traditionally, Enterprise Management solutions have had to choose between two approaches: a centralised one that offers a high degree of control but is inflexible and slow in reacting to business change, and a decentralised one that offers agility and quick turn-around but suffers from lack of control. Optumis Concerto is designed to square this circle. Business users own and manage the management configuration data whereas the IT service providers own and manage the infrastructure and the management tools and capabilities. Optumis Concerto provides a framework for end-to-end management of ITSM through data-driven, self-service techniques.

Its features include:

• A meta-data based core framework that federates and reconciles management data from various sources
• A highly flexible, Web 2.0 content management style user interface
• An Operations Management Datastore to hold all the management configuration data
• Adapters for Tivoli ITM6.2, SCOM 2007, Nagios, Netcool Omnibus/Impact, TADDM, Tideway, TBSM, Novell Formula, BMC Remedy and Peregrine Servicecenter
• Unified security and access control as well as audit logging

easyCMDB supports a wide variety of customisable Configuration Items (CIs), including Locations, Devices, Software Products, Applications, Data Stores, People and Documents. Its powerful reporting feature enables you to document your infrastructure with the touch of a button, providing PDF reports that will save you hours of documentation effort.

Building relationships between your CIs is simple and flexible in easyCMDB. The Relationship Navigator produces instant diagrams that you can browse with the click of your mouse to multiple levels.

The intuitive web-based application enables searching of CIs using any attribute, with an emphasis on ease of use. CI relationships can be viewed from multiple angles, with drill-down capability for detailed impact analysis.

Changes and Incidents can be linked to CIs to provide a full audit history of all events and their impact on your environment. A real-time calendar view lets you plan in advance for upcoming events, identify potential conflicts and review historical events. The e-mail alert mechanism means you can configure easyCMDB to notify CI owners and their assigned groups of Change and Incident events.

A powerful user security model enables you to delegate maintenance of CIs based on ownership or Access Control Groups, with full audit logging of all changes within the CMDB.

Efecte Foundation is a ready-to-use CMDB based on ITIL best practices and our 10 years' experience from hundreds of customer implementations. It allows you to control your IT environment and provides information for your decision-making.

Efecte Foundation Enables You to Create manage, and communicate your IT services offering. It allows you to map your services, applications, and assets, visualize the structure of your IT services, move from dispersed data to centralized information and use the information for cost-benefit analysis.

Efecte Foundation Features:

• Logical, adjustable combination of IT services, applications, and asset information
Easy-to-use centralized documentation of the key components and relations in your IT production environmentEasily adjustable process and data modelVisualization of the dependencies between different components and related processesAccess to all essential information though one user interfacePersonalized and adjustable views for different users and roles

If you're like most IT professionals, you may have limited insight into what software is deployed within your environment—much less whether it's properly licensed. Express Software Manager discovers and identifies all the software installed on your Microsoft Windows desktops, laptops, and servers, taking the guesswork out of what's installed across your network. Better yet, it automatically reconciles discovered applications with purchasing details, so you know where you're underlicensed and at risk in the event of an audit.

Unlike most other IT asset management products, Express Software Manager uses a propriety software identification database to recognize the countless executables found on your network, and turns that raw data into complete and reliable reports. With a unique emphasis on software licensing, Express Software Manager's software inventory reports give you exactly the information you need to prepare for software audits, ensure license compliance, and make informed decisions about your software investments.

Gensys 7 is the newest version of the system management software. Gensys 7 supports IT departments and Service Providers in documenting, monitoring and managing complex IT infrastructures, even if these are external to your own organisation. In this release, existing functionality has been developed further and much new functionality has been added. For example, service and system management has now been integrated. Also, configuration items can now be defined in a Configuration Management Database (CMDB). Due to this, the impact caused by changes can be much reduced. Synchronisation of the monitoring process has also been improved, resulting in a decrease in costs.

Gensys 7 includes a Service Desk, making it easy to register tickets, and a Report Model with extensive reporting facilities enabling results and developments to be monitored more effectively. Finally, the Identity Management module provides easy remote system access, in accordance, of course, with the stringent security standards.

Hardcat software is a powerful yet easy to operate system, boasting a modular design to allow the user to choose the areas of functionality they require. It has been implemented at more than 1000 of the world's largest organisations in over 20 countries since introduction in 1986. Hardcat has been installed to manage assets, configurations, and problems at clients in virtually every field of business imaginable, from IT assets to railway tracks, from airconditioning systems to military hardware. Our product boasts the flexibility to be adapatable to almost any conceivable end-use scenario.

Hardcat software provides "cradle to grave" fixed asset management and is able to track every aspect of the asset's life from initial budget proposal through to final disposal. It consists of a Core Asset Management Module and elective modules catering for Purchasing, Barcoding, Depreciation, Help Desk, Maintenance and Stock Control. As a further option, our External Interface Module also allows external applications (eg, web browser, ERP systems) to directly enact various transactions in Hardcat, allowing seamless integration of our best-of-breed asset management into your overall IT solution.

IBM Tivoli Provisioning Manager automates manual tasks of provisioning and configuring servers, operating systems, middleware, applications, storage and network devices.
IBM Tivoli Provisioning Manager, through workflows, automates the manual provisioning and deployment process. It uses pre-built "industry best practice" workflows to provide control and configuration of major vendors' products. Users can also create customized workflows to implement your company's data center "best practices" and procedures. These procedures can then be automated and executed in a consistent error-free manner. Using these automation workflows, IBM Tivoli Provisioning Manager has the ability to provision and deploy a server (from bare metal to full production) with the single push of a button.

iET ITSM is specifically tailored to meet ITIL procedures in the areas of: Servicedesk/Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Availability Management, Knowledge Management, and Request Fulfillment. The solution delivers high out-of-the-box functionality while still being flexible to adapt to customer specific needs.

ISIS integrates the management of; Service Requests, Knowledge Bases, User / Customer Details & History, Company Assets, Important Files and Documents, into a simple, intuitive, easy to use interface.

ISIS Helpdesk is a complete support services management suite. ISIS takes the overhead out of providing web based customer support, improving efficiency, reducing workloads, and most importantly - leaving your customers happy and confident in the support you provide them.

• ISIS Portal Framework: The ISIS Portal Framework provides an application framework that allows customised content and functionality to be integrated with ISIS from a variety of sources.
• Scalable Solution: As your business expands, so does ISIS. The ISIS Helpdesk system is scalable to allow for growth and to serve you and your company well into the future.
• ISIS Agent Service: The ISIS Agent service module keeps you informed by closely monitoring your ISIS Database and sending notifications of events that take place within ISIS.
• Asset Management: ISIS provides a complete, comprehensive, searchable information database on your assets. Including asset history and staff allocation reports, General and extended asset information, as well as asset locations, warranties, lease information, and even notes or comments regarding particular assets.
• Knowledge Management: The ISIS Helpdesk has a powerful, robust internal knowledge base, which allows you to build a repository for almost any type of information you wish to gather or search across.
• File Management: Similar to the ISIS Knowledge Management, the File Base is a repository for valuable or important files. The ISIS File Base allows easy categorisation, storage and sorting of frequently needed or important files in one centralised, fully searchable system.
• Customer Self-Service Portal: The ISIS Client Module is designed to be a complete 'self-management' system for your customers. Allowing them to manage their own support issues, and help them find solutions to problems themselves.
• 100% Web Enabled: The ISIS Helpdesk Interface is 100% Web-Enabled, meaning your technicians or customers can access your helpdesk from anywhere in the world at any time.
• Quick and Simple Installation: With our intuitive installation and upgrade wizards, installation and maintenance of your ISIS System is quick and simple.

Making informed decisions about future purchases can greatly assist your organization in running a smooth IT center. Do you purchase new hardware or pay for maintenance on existing equipment? Does the cost of upgrading an application outweigh the cost of downtime when the older version fails? Any asset or service that is supported by the IT center should be documented and its history tracked. This will assist in answering those important questions that will impact the future of the service desk.

SAManage IT Asset Management for Salesforce provides an easy way to manage your IT Assets from within your Salesforce account. Track your PC’s, servers and printers inventory and any other IT assets, and associate cases with assets to view support history.

SAManage provides immediate visibility into your PC’s, servers, laptops, printers, and other IT assets so you can easily view, update, and analyze your entire company’s IT asset inventory from within Salesforce.com.

With easy access to asset configuration and repair history, SAManage helps you troubleshoot and resolve support cases faster than ever before, minimizing users’ downtime and the disruption to your business.

You may know that a software asset management and license compliance solution can protect you against unexpected license fees and penalties, and protect your company’s reputation from the embarrassment of failing a software audit. But a comprehensive ManageSoft license management solution can also provide short term hard cost savings that far exceed its cost. Customers tell us they have generated up to seven-figure returns on their Enterprise Compliance Manager investment within 90 days of implementation.

ITOptimizer takes 10+ years' practical, real-world ITSM consulting experience and packages it into a tool that allows you to effectively assess, design and govern your processes. It's like getting your own dedicated ITSM expert but at a fraction of the cost.

With access to dozens of templates based on ITIL, CobiT and ISO 20000, ITOptimizer can accelerate your overall service management program allowing you to realize the benefits much sooner.

ITOptimizer's eAssessment module is based on CMM, CobiT and ITIL, allowing you to assess the overall health and maturity of your processes. eAssessment also enables you to set benchmarks so you can monitor and continually improve process effectiveness. With eAssessment, you can create unlimited assessment projects—either using ITIL-based process assessment questionnaires, CobiT questionnaires or by creating your own. eAssessment allows you to distribute the questionnaires, track responses and create detailed CMM-based maturity graphs.

ITOptimizer’s eProcess module takes 10+ years’ practical, real-world experience and combines it with a powerful data model to create an innovative process design and documentation tool. With over 30 templated IT service management processes, eProcess improves your efficiency by not having you reinvent the wheel with each process you build.

iTRACS Physical Layer Manager (iTRACS PLM) is an enterprise application that enables accurate documentation of IT assets and their connectivity in order to assess the impact of change to the physical infrastructure in a way that is flexible, configurable, and customizable.

As physical infrastructure and asset connectivity become more important to the bottom line, more organizations are beginning to realize the importance of effective cable management software.

iTRACS PLM contains a large number of features for a variety of environments that can help you:

• Reduce the inherent risk found in any network or asset change
• Improve the availability of assets to your users
• Lower your operation costs
• Meet regulatory compliance requirements

LANDesk IT Service Management solutions combine LANDesk® Service Desk (an ITIL-verified service desk), LANDesk® Process Manager, and LANDesk® Asset Lifecycle Manager to enable implementation of best practices that facilitate effective, quality IT services that exceed user expectations.

LANDesk IT Service Management solutions help you:

• Enforce process standardization and enable process automation through a powerful, configurable process engine
• Support best practice such as ITIL and IT Asset Management (ITAM)
• Gain clarity and control over key assets and services
• Make better-informed business decisions analysis and improve business capacity
• Seamlessly integrate with leading enterprise, desktop, and network management systems, including LANDesk Management Suite

Simply keeping the lights on does not create value. LANDesk IT Service Management solutions help you reduce costs while meeting levels of service availability demanded by the business. They also help decrease risk by giving you an accurate picture of data and assets so you can better control and manage the IT Estate.

Further, LANDesk IT Service Management solutions help you boost efficiency and productivity by automating processes, introducing consistency, reducing errors, and enabling redistribution of resources to deliver increased value. LANDesk IT Service Management solutions also offer powerful integration capabilities that enable you to blend other IT and business systems with service management processes and interfaces.

InControl Technology provides a comprehensive suite of Asset Management applications that allow Global 2000 organizations to cost effectively discover and inventory their entire IT infrastructure, to continuously monitor the IT environment and to manage their IT assets through their entire lifecycle. Thus providing the Asset Intelligence to make better business decisions.

OneCMDB is a CMDB aimed at small and medium sized businesses. OneCMDB can be used as a stand-alone CMDB to keep track of software and hardware assets and their relations. Thanks to its open API:s it can also be a flexible and powerful Configuration Management engine for other Service Management software.

OneCMDB is easy to install and populate with data, either by hand or from other data sources. It has a user-specified data model that can be altered and enhanced without programming. OneCMDB allows you to easily:

• Create your CMDB datamodel, without writing a single line of code
• Populate the database, through auto-discovery of your network
• Get data from various external sources through a flexible import and transform mechanism
• Import/export network configuration information to/from NAGIOS Network Monitoring System

Quism is an intuitive and easy to use software product for the service desk and software developers. It offers a very fast out of the box installation, configuration and implementation. Quism is fully based on web technology and uses a SQL database:

• Quism provides an advanced and innovative service solution, supporting all relevant front and back office business processes;
• It offers support for the helpdesk, service desk, management of customer relationships and service requests, customer e-mail and internet registrations and handling and application development and release;
• Using the Quism modules you can create your own scalable service solution with all the required functionality. It offers a seamless integration of all business processes;
• For example with modules for incident, configuration, problem, change, service agreement, release, cost, contact, purchasing or infrastructure management.

ServiceDesk is an easy to use, complete web-based help desk software that integrates ticketing, asset tracking, purchasing, contract management and knowledge base in one affordable package. ServiceDesk offers complete helpdesk and asset management functionality. Most of the basic features such as Self-service Portal, Knowledge base came without any additional cost.

ServiceDesk Plus is a complete web-based, ITIL-Ready Help Desk Software with integrated asset management. It helps you to:

• Manage all your IT assets, Non-IT assets and other asset components
• Track all hardware and software information in your workstation
• Automatic asset discovery to detect the software and hardware changes
• Access any workstation through Remote Control
• Audits standalone workstations
• Scan and identify other network devices like printers, routers, switches etc.
• Complete Asset Relationship to understand the dependability of an asset.
• Software License Management to track software license violations and to ensure compliance
• Software Usage Tracking to manage purchase of all software
• Generate all necessary reports related to your inventory data and export the data in XML, HTML, CSV, PDF and Excel formats
• Purchase Management to track and manage your IT purchases, Generate POs and automatically create assets from POs
• Contract management to track all your support/maintenance contracts and lease agreements and get alerted when contracts are due for expiry

POB is a standard application suite with the highest degree of flexibility. POB can easily be adjusted and enhanced – without the need for programming skills. POB is a proven standard system, which has helped save time and money and increase service levels in many companies since 1992.

With POB you can automate and enhance your Service Desk, Call Centre, Systems Management, Resource Management, Service Agreements, Asset Management – to mention only a few. POB can be implemented module by module or simultaneously – in each case, a fully integrated solution is assured. POB gives you a comprehensive knowledge database and will provide you with any management report needed by your organization.The system can be easily integrated into your existing IT environment.

Unlike many IT asset management tools, WMImonitor is not expensive and is simple to install and use. The software will audit any PC and Servers running Microsoft Operating systems. It collects the detailed information on all IT hardware and software components required for effective IT Service Management and inventory control.

Studies indicate that you can save up to 26% of your Total Cost Ownership (TCO) when you use an asset management tool. Asset management systems can however add to the support cost if they are complex or difficult to administer and use.

The WMImonitor client agent does the PC auditing and is designed to use minimal PC resource and limited bandwidth consumption when the client machine sends data to the SQL server. to do this efficiently it utilises the Windows Management Instrumentation and makes TCP/IP network connections to the central database. Client agent may be distributed or run from a login script or as a scheduled task and service for those servers that rarely get visited. WMImonitor is part of the sitehelpdesk.com Shared Open Source Code programme. Follow this link to review the IT Asset Tracking capabilities of WMImonitor. Keeping track of the software used in an organisation is becoming increasingly difficult with users able to freely download from the Internet. Managing software licences and maintaining legal compliance of software usage is the responsibility of the IT Manager and requires a trusted tool that can monitor and report on installed software. Follow this link to review how WMImonitor can assist with Software Tracking.