Financial Management Software

CA Spectrum Infrastructure Manager is an integrated management solution for business service management, fault isolation and root cause analysis, and network configuration management that enables enterprises, government agencies and service providers to avoid the cost and risk of service delivery failure.

IT is tasked with delivering business services and networked applications that are dependent on reliable networks, physical and virtual servers, and databases. CA Spectrum’s patented root cause analysis technology provides rapid incident identification and resolution.

CA Spectrum operates on the Windows, Solaris and Linux platforms. Additionally, the ability to interoperate with dozens of vendors and thousands of network devices, physical and virtual systems and databases and provide out-of-the-box intelligence for these is a strategic advantage for CA.

COIGN Enterprise: Unleash the Powerful Performance and superior Business Intelligence of the world's first and only enterprise-level helpdesk and service management software solution developed exclusively for the Oracle® and Apache platform.

• 100% web-based self-service w/intuitive tracking
• Tickets from multiple e-mail accounts w/notification Knowledge Base, FAQs & Content Management
• Real-time integration & data population
• Customizable with no programming
• Asset management with h/w & s/w auto-discovery
• Real-time Data Warehousing for analysis & reporting
• Workflow and virtual security for Internal vs. B2B clients

Integrating FieldPower with your existing software on-site, or using our pay as you go managed service, our 1800 specialists have the knowledge worldwide to implement what you need.Field Service Management that includes modules for forward planning, inventory, customer relations, financial, and field service's scheduling, dispatching, SLA, mapping, billing, multi workforce management connected with optional wireless operations makes FieldPower the choice for companies needing more.

Fox IT has developed an ROI Evaluator which gathers the necessary information required to calculate the potential return on your service improvement activities. This focuses on the importance of the availability of the critical IT services to the success of a business and the interdependency between the business process and the IT service provision

The tool is designed by Fox IT to assist organisations develop a Business Case that supports the investment in a Service Improvement Program that in turn will deliver the greatest payback. It helps the Client identify the cost drivers and productivity issues within the current service operation, thereby identifying where improvement programs should be focused to maximise the ROI.

Enjoy all of the benefits of B2B integration and Service Desk in one dynamic SaaS solution. SolveDirect SD² and SolveDirect BRIDGE join to make SolveDirect CUBE; the ultimate vehicle to bring your enterprise to the next level of business. This proven solution provides a cost-effective and predictable way to achieve your customer’s support objectives and drives a fundamental shift from reactive to proactive IT Service Management. Encompassing the strength of SolveDirect BRIDGE and the responsiveness of SolveDirect SD², SolveDirect CUBE empowers organizations to manage all service operations and business partners with complete confidence.

With SolveDirect CUBE, enterprise decisions can now be made inclusive of all internal and external business partners, and customers. Service quality is consistently upgraded to the level your customers expect through a live dashboard view of the KPI's important to your enterprise. Optimize your customer’s existing applications and maintain their business processes by integrating through SolveDirect CUBE. This dynamic SaaS solution allows you to respond to market conditions quickly without disrupting vital business processes.